About us

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Instytut Informacji Rynkowej - DPConsulting was established in 2000. Our first task was a Customer Satisfaction Audit for Cargill Polska. Since then we have become experts in the area of the customer satisfaction and loyalty in the “b2b” sector. We have created our own original methodology for this research, which proved to be very adequate and giving precise information about the relationship between suppliers and their customers. We run both quantitative as well as qualitative researches, tests and experiments for “b2b” as well and “b2c” segments of the market. Our organisation covers the whole area of Poland where we can perform face-to-face interviews anywhere nationwide. We also have very effective on-line techniques which we successfully apply for researches in other countries. Our respondents can be either randomly selected or may be the result of the purposive sampling.

The short list of our researches contains:

- Customer Satisfaction Audit
- Customer Loyalty Audit
- Analysis of sales, prices, distribution
- Measurement of the brand awareness
- Measurement of the position in the market
- Market segmentation
- Researches of opinion

Our customers are the biggest and most respected companies operating in Poland:

Cargill Polska
Brenntag Polska
Carey Agri International
DS Smith Polska
Dwory SA
BASF Polska
SAINT-GOBAIN ISOVER Polska
Aluminium Konin – Impexmetal
Kappa Packaging Polska
Eurobox Polska
MGI Polska
Ciech SA
Nissin Electric Co.
Knauf Polska
Synthos SA
Agros NOVA

Contact us

INSTYTUT INFORMACJI RYNKOWEJ - DPCONSULTING

Kostrzewskiego 1/121
00-768 Warsaw, Poland

phone: (+48) 399230995
fax: (+48) 22 7877540

e-mail: dpc@dpconsulting.it.pl

Our customers